Augusto Urioste
Industrial Engineer | Operations | Supply Chain | Business intelligence | Digital Transformation
Dee Why, New South Wales
Overview
Work Experience
Warehouse Operations Assistant
2024 - Current
Streamlining warehouse operations, inventory management, and order fulfillment processes utilizing Oracle ERP system. • Optimizing receiving procedures using the Oracle JD Edwards inventory system. • Analyzing order data in Excel to identify demand patterns. • Designing a warehouse management system in Oracle for real-time updates. • Conducting audits and reconciliations in Excel to ensure accuracy. • Collaborating to enhance order workflows in Oracle, reducing lead times.
Technical Support Analyst
2023 - 2023
Actian is a Big Data software provider with a deep technical environment that enhanced my expertise in managing data and gained invaluable knowledge in database management systems (DBMS) and cloud platforms. • Developed data visualization dashboards using Tableau to track customer usage metrics across on-premise and cloud environments. • Optimized database performance by troubleshooting and resolving SQL queries, leveraging comprehensive SQL proficiency. • Created technical documentation and knowledge base articles to guide customers on product usage, configuration, and troubleshooting. • Collaborated cross-functionally to integrate Actian's data products across the organization's systems. • Conducted root cause analysis using diagnostic tools, implementing effective solutions to resolve product issues. • Provided technical support to customers, utilizing Salesforce CRM and Atlassian suite (Jira, Confluence) for case management. • Streamlined support operations in a 10% by implementing two log analysis tools for efficient diagnostics of running processes.
Business Intelligence Analyst
2022 - 2022
Clear Tech is an American data consultancy company where I led the Business Intelligence team in a critical data infrastructure migration project for Volkswagen's analytical data layer at TTEC, demonstrating expertise in data management, stakeholder engagement, and project execution. • Spearheaded the migration of massive data volumes to Volkswagen's new analytical platform within stringent deadlines. • Conducted process mapping workshops to document stakeholder requirements and internal processes. • Created data sets for Business Intelligence using SQL, enabling data-driven insights and analysis. • Designed comprehensive project roadmaps, scoping requirements and defining end-to-end BI development processes. • Implemented BI solutions, providing technical support and training to cross-functional teams and stakeholders. • Achieved 100% on-time delivery of project milestones through effective team leadership and stakeholder management.
Supply Chain Analyst
2020 - 2022
Working for Becton Dickinson at Core BI, a data consultancy company, I optimized supply chain management processes through data-driven analysis and insights, leveraging ERP system data and integrating external data sources to calculate lead times and enhance operational efficiency for this health services provider. • Optimized supply chain management processes through data-driven analysis and insights, leveraging ERP system data and integrating new data sources to calculate lead times and enhance operational efficiency. • Conducted comprehensive analysis of end-to-end supply chain processes to identify bottlenecks and areas for optimization. • Designed and implemented interactive Power BI dashboards visualizing key supply chain metrics and KPIs to drive strategic decision-making. • Calculated lead times across the supply chain, from contract creation to function tracking, using advanced data analytics techniques. • Integrated data from public health institutions via APIs, enabling data-driven supply planning and actionable business insights. • Documented supply chain processes through detailed process maps, ensuring standardization and knowledge transfer. • Created training materials and delivered workshops to cross-functional teams on supply chain data analysis and reporting. • Achieved a 15% reduction in lead times by implementing data-driven process improvements.
Process Engineer
2018 - 2019
At Polymont, an industrial maintenance service company, I contributed process optimization initiatives for telecommunications clients, designing control mechanisms and implementing data-driven solutions to enhance service delivery and operational efficiency. • Developed interactive dashboards and reports using BI tools to provide stakeholders with real-time visibility into service performance metrics. • Led cross-functional projects to design and implement process control mechanisms, resulting in a 20% improvement in service delivery efficiency. • Implemented data collection tools to track input consumption, analyze technical service indicators, and identify areas for process improvement. • Conducted comprehensive analysis of existing processes, identifying bottlenecks and opportunities for streamlining operations. • Collaborated with cross-functional teams to drive continuous improvement initiatives, optimizing service delivery through process re-engineering. • Designed and delivered training programs to upskill teams on process improvement methodologies and data-driven decision-making.
Supply Chain Process Engineer
2016 - 2018
Optimized supply chain processes and implemented IT solutions to enhance operational efficiency, traceability, and cost control within the production environment. • Conducted comprehensive evaluations of end-to-end supply chain processes, identifying bottlenecks and opportunities for streamlining operations. • Designed and implemented tracking tools and inventory management systems to improve product visibility and traceability throughout the supply chain. • Performed periodic inventory analyses to identify trends, forecast demand, and optimize procurement processes, resulting in a 10% reduction in inventory carrying costs. • Collaborated with cross-functional teams to model and deploy IT solutions, enabling real-time monitoring and data-driven decision-making across the supply chain. • Provided visibility into product destinations and logistics, facilitating cost control and enabling informed strategic decisions. • Conducted training sessions and knowledge transfer initiatives to ensure consistent implementation of supply chain best practices across the organization.