Barbara Dirks
President & CEO of Resilia
United States
Overview
Work Experience
President & CEO
2023 - 2025
Resilia is double-sided SaaS platform that powers the people changing the world. With Resilia, Grantmakers and Grantees alike are equipped with tools to connect, track and analyze their collective impact. Resilia is also a portfolio company of Framework Venture Partners.
Resilia develops a business technology platform for non-profit businesses.
Raised $45,400,000.00 from Chloe Capital, Mucker Capital, Framework Venture Partners, Tech Square Ventures, Engage, Goldman Sachs Asset Management, Q Holdings Inc, Open Opportunity Fund, Cultivation Capital and Fearless Fund.
General Partner
2021 - 2025
Framework is venture capital firm focussed on Series A & B stage companies. Framework combines a unique data-driven investment process with a highly collaborative engagement model designed to help visionary entrepreneurs and CEOs scale exceptional companies in high-growth global markets. Framework focusses on software companies re-imagining the consumption and seamless delivery of technology services.
President & Chief Executive Officer
2020 - 2020
PCU is a full-service, community-based credit union that serves its members with a wide range of financial products and services. Recruited by the PCU Board to create the vision, strategy and member experience necessary to transform PCU into a progressive, technology-enabled credit union, and to ensure profitable growth while achieving both corporate and social responsibility goals. Delivered substantial benefits before the Board chose to resign en masse and return the institution to the Administrator/Regulator.
Head, Silicon Valley Bank Canada
2017 - 2020
SVB helps innovative businesses and their investors by providing targeted financial services and expertise through its innovation centres around the world. Recruited to launch SVB in Canada, including opening the Canadian branch, determining business objectives, strategies, and activities across all lines of business. Successfully satisfied the Canadian regulator (OSFI) that requirements had been identified and operationalized, securing the Canadian Banking License, while delivering superior financial results to elevate SVB's position in the Canadian market.
Silicon Valley Bank is a venture debt provider that focuses on the tech startup sector.
SVP, Network & Advisor Strategy, Personal & Commercial Banking
2015 - 2017
RBC is the largest bank in Canada by market capitalization. Transformed the distribution network by increasing advisor capacity, reducing costs by reshaping market coverage, increasing client relevance, and driving premium growth. Created a world-class change management program and engaged over 34K employees in a conversation around the Digitally Enabled Relationship Bank of the future.
COO, North American Commercial Banking Group
2015 - 2015
Responsible for overall strategy and execution of operational initiatives that ensure the Group's performance targets are achieved and positioned for growth, profitability and exceptional customer service.
SVP, Corporate Finance Division
2014 - 2015
Contributing to the strategy, growth, operations, risk management and culture of the Corporate Finance Division \ Mid-Market Commercial Bank.
SVP & Chief Learning Officer
2011 - 2014
As Chief Learning Officer and Executive Head of BMO's Corporate University (Institute for Learning), responsible for organization-wide learning, organizational change, leadership development and cultural integration across the enterprise.
Group Executive and SVP, Distribution, Sales & Micro Business Banking, BMO Harris
2009 - 2011
Responsible for customer experience, service, and sales for non-branch channels (call center, IVR, online, mobile, ATM) across retail, business and wealth segments, along with branch distribution, sales strategy/execution and Small Business banking.
SVP, eChannel Services, BMO Harris
2007 - 2009
Responsible for customer experience, service, and sales across non-branch channels (call center, IVR, online, mobile, ATM) for retail, business and wealth customer segments.
SVP, Marketing and Customer Strategies, BMO Harris
2005 - 2007
Responsible for customer analytics and segment groups along with a team charged with defining and engineering the customer experience for the retail, business and wealth segments.
VP, Deposit Product Management, BMO Harris
2003 - 2005
Responsible for pricing, product development, and portfolio management of $10B deposit portfolio.
Director | Senior Manager | Various Roles | Private Client Group
2000 - 2003
BMO is a prominent bank in North America, is to Grow the Good in both business and life Boldly.