Beatriz Paz
Operations Manager | Head of Operations
Rio de Janeiro
Overview
Work Experience
Head of Operations US
2023 - Current
Recruiting Operations Team Lead
2021 - 2023
International Technical Recruiter
2021 - 2021
Partner | Business Development
2019 - 2021
- Directed comprehensive recruitment solutions, overseeing the entire lifecycle from sourcing and screening to interviews and candidate engagement. - Deployed a multi-faceted talent acquisition strategy, leveraging databases, proactive hunting, and social media platforms to attract top-tier talent. - Conducted thorough market research, dynamically adapting recruitment strategies to align with clients' needs, ensuring informed decision-making and optimized outcomes. - Forged strategic alliances with consultancy firms, bolstering recruitment capabilities and meeting talent acquisition requirements. - Pioneered innovative lead-generation strategies, expanding the client portfolio and nurturing relationships through the sales pipeline.
Commercial Planning Specialist
2019 - 2020
- Oversaw and managed key performance indicators for the Cultura Inglesa business unit, the company's largest division, handling 55 branches across 5 states in Brazil, serving 45,000 students. - Demonstrated strong financial acumen by monitoring and analyzing revenue performance against budgeted targets across different segments and regions, with a particular focus on the Income Statement and cash flow. - Identified opportunities to enhance course profitability by evaluating student enrollment, teacher qualifications, and other factors. - Created comprehensive monthly reports for branch operations, aligning them with financial data, including detailed Income Statements and cash flow analyses, to facilitate data-driven decision-making. - Implemented rigorous teacher cost control measures to optimize branch profitability and recommended process improvements. - Spearheaded the budgeting process for revenue and costs within the Cultura Inglesa unit, ensuring accurate financial planning. - Provided specific analyses and indirect reporting to the executive board, supporting informed decision-making. - Conducted feasibility analyses for new projects, ensuring strategic alignment and profitability. - Directly managed an employee, overseeing their performance and professional development. - Interfaced with various stakeholders, including Regional Managers and the COO, to align operational and financial goals. - Operated under the FP&A umbrella, with a focus on Operational and Revenue analysis.
Sales Intelligence & Operations Lead
2017 - 2019
- Oversaw a dedicated team of 4 in-house staff and an outsourced team, all reporting directly to my leadership. - Drove talent acquisition efforts for the entire Business Intelligence and Marketing team, actively participating in the selection process for key clients to ensure top-tier talent acquisition. - Conducted proactive lead research to identify and cultivate new clients, leveraging data-driven insights for successful negotiations. - Executed in-depth sectoral market research to inform strategic decisions. - Pioneered the development of comprehensive Key Performance Indicators (KPIs) across the organization, with a strong emphasis on individual performance metrics and holistic office performance evaluation. - Facilitated international negotiations with ATS system developers, fostering collaborations and optimizing system functionalities to streamline operations and enhance business efficiency.
Senior Sales Planning Analyst
2016 - 2017
- Managed the entire purchasing cycle for the Lingerie department, one of the company's 10 largest departments, with an Open-to-Buy (OTB) budget ranging from 20MM to 35MM BRL depending on the time of year. - Acquired new suppliers and conducted meetings to negotiate commercial terms, setting prices and negotiating directly with suppliers. - Defined assortments based on national and international market trends. - Planned and coordinated the purchase and distribution for 1,600 stores across 4 distribution centers, ensuring demand and coverage alignment. - Analyzed sales performance of all items and lines, monitoring coverage, margin, period comparisons, and other key metrics. - Developed promotions, considering sales estimates, profit/loss impact, margin calculations, and taxes for each distribution center. - Assisted in purchase planning alongside the responsible buyer. - Defined and analyzed distribution grids per store and item, and monitored stock levels across all stores in Brazil. - Negotiated budgets with suppliers to handle markdowns and merchandise losses.
Business Analyst
2015 - 2016
- Monitored commercial, operational, and financial indicators of the company (sales per store, foot traffic, rent, parking, etc.) for 6 shopping centers, each with 200 to 500 stores, plus kiosks and media outlets, ensuring alignment with the Income Statement and cash flow. - Tracked company goals across all departments. - Prepared on-demand reports to support new strategic actions. - Developed dashboards with the company's key indicators. - Analyzed tenant delinquency by shopping center. - Created sales forecasts and seasonal projections for newly opened shopping centers. - Prepared weekly, monthly, and annual performance reports, correlating them with the Income Statement and cash flow. - Conducted commission analysis for sales executives. - Related operational and sales KPIs to financial outcomes, ensuring comprehensive performance evaluation.
FP&A Assistant
2013 - 2015
Finance Intern
2012 - 2013