BA

Bilaal Ahmed

Growth Product Manager @ Next Big Idea Club | Product Management, Product Strategy

Hopewell, New Jersey

Overview 

Bilaal Ahmed is currently a Growth Product Manager at Next Big Idea Club, with a background in product management and strategy. Highlights of his career include roles at American Express as a Product Manager and co-founding Linktank while also serving as Director of Product Management. Ahmed's experience spans various industries and roles, showcasing expertise in product management, strategy development, and founding and leading organizations.

Work Experience 

  • Growth Product Manager

    2025 - Current

    • Implemented Agile product management system to improve cross-functional alignment and accelerate delivery timeframes. • Led platform migration from legacy systems, resolving critical billing issues and streamlining subscription management. • Developed conversion optimization strategy across acquisition channels, focusing on newsletter, app, and content performance metrics.

  • Product Advisory & Strategy

    2021 - 2025

    • Spearheaded the development of a data-sharing platform for frontline workers in the healthcare app, resulting in a 20% reduction in redundant data entry. • Implemented an AI-powered audio triage system in the telehealth app, decreasing patient intake time by 30% and enhancing remote healthcare worker efficiency. • Conducted product discovery workshops and market research in the education startup, leading to a 25% increase in user engagement through data-driven optimizations.

  • Product Manager

    2019 - 2021

    • Implemented promotion programs and optimized learning & development, increasing tech talent retention by 30%. • Launched a learning engagement platform, boosting course completion rates by 30%. • Led cost-saving initiatives, resulting in $150K in operational savings.

American Express Travel Related Services Company, Inc. provides financial and travel related services for consumers and companies.

  • Co-Founder / Director of Product Management

    2009 - 2019

    • Spearheaded the development of a cutting-edge research and events platform at Linktank, driving user engagement to over 400K through innovative product strategies. • Implemented AI-powered search and data aggregation features, elevating platform capabilities and enhancing user experience. • Boosted revenue by 35% through the introduction of subscription models and strategic pricing optimizations.

  • Senior Web Project Manager

    2009 - 2010

  • Web Project Manager

    2008 - 2009

  • Co-Founder / Executive Director

    2004 - 2007

    Impak is a 501(c)3 international service corps program placing selected innovators in areas related to health, education, infrastructure, and culture in South Asia. Fellows have partnered with organizations such as WWF, TCF, Aga Khan Foundation, Operation Heartbeat, Indus Earth.

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