CV

Capucine Viguier

Director of Operations at NOMO

France

Overview 

Capucine Viguier is the Director of Operations at NOMO in France, with a strong background in the hospitality industry, including roles at Accor and Leonardo Hotels. She has a diverse skill set in marketing, project management, revenue optimization, and international marketing, and has experience in pre-opening projects and operational support for luxury brands.

Work Experience 

  • Director of Operations

    2024 - Current

  • Director of Operations at NOMO

    2023 - 2024

    NOMO is a new owner and operator of coliving assets through a partnership platform with Bouygues Immobilier and Ares Management (target of 10,000 beds by 2030). In charge of launching a new coliving brand: - Product design and feasibility - Project management (design strategy and FFE) - Owner’s representative services (AMO) - Site pre-opening and operation - Distribution, sales, and revenue management - Digital, marketing and communication

  • Director of Operations

    2021 - 2023

    Opening and managing unique properties in the most exclusive places

  • Head of Openings & Project Development JO&JOE - Lifestyle Division Accor

    2019 - 2021

    Deliver various opening JO&JOE projects (from a signed management contract to an operational hotel - construction & rebranding properties): - Hossegor (open May 2017) - Paris Gentilly (open April 2019) - Paris Nation (open October 2020) - Vienna (August 2021) - Rio de Janeiro (December 2021) - Venice (December 2021) - Medellin (March 2022) - Rome (September 2022) - Moscow , Glasgow , Liverpool ... - Review architectural layout to fix the program - Follow up the interior design process (from brief creation to finalized execution plans) - Work closely with the project specialists (lighting designers, kitchen consultants, IT consultants, AV consultants) - Support Procurement/Owners on hotel equipment: FF&E, OS&E, EQS - tender management - Manage planning & operational pre-opening budget - Ensure that the Brand Standards are respected from conception to handover of the project Transversal projects: - Concept Development & operational rollout - Participate in the Brand guidelines creation (construction, design, product development, guest technology) - Develop a portfolio of pre-opening tools for owners, partners and operational teams

  • Openings Project Manager JO&JOE

    2017 - 2019

    Prepare 10 opening projects worldwide: JO&JOE Paris Gentilly, Paris Nation, Budapest, Rome, Liverpool, Glasgow, London, Rio de Janeiro, Vienna.. - Launched JO&JOE Paris (April 2019) - Lead all opening needs and coordinate with owners, interior designers, construction, architects, procurement and support services (Sales, Marketing, Communication, Digital, Finance,etc…) - Drive the critical path and processes for the openings to secure budgets and deadlines - Hand-over each project to the Director of Operations prior opening - Develop brand standard guidelines for Openings - Brand new build from scratch

  • Operations Support Manager Novotel London Canary Wharf (Pre-opening)

    2016 - 2017

  • Hotel Pre-opening Project Manager (Luxury brands)

    2014 - 2016

    Pre-opening team member - Luxury & Upscale Brands (Sofitel, Pullman, MGallery by Sofitel) - MGallery Les Cures Marines Trouville ***** (Opening April 2015) - Pullman Paris Roissy CDG Airport **** (Opening October 2015)

  • Revenue Management Analyst

    2014 - 2014

    •Revenue management, Yield Management and technical support for the Leonardo Hotels (53 properties all over Europe) •Optimization and best practice with the PMS (Optima by Silverbyte) • Market study for the chain • Segmentation, source, online production reports • GDS - OTA distribution

  • Marketing & Events Coordinator

    2013 - 2013

  • Guest Service Agent & Group Coordinator

    2012 - 2012

  • F&B Service Attendant -Scarlett Wine Bar & Restaurant

    2012 - 2012

  • Project Manager

    2010 - 2012

  • Analyst Business Development Center

    2011 - 2011

Articles About Capucine

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