Carson Zylicz
Software @ LaunchForce.com
Sugar Land, Texas
Overview
Work Experience
Product Development & Operations
2021 - Current
Sales & Operations
2020
CarsonZyliczPhoto an E-Commerce holding company that oversees and operates businesses on the Etsy marketplace. I handled all finances, bookkeeping, and operations with 500 five-star reviews and 3,800 units sold. Developed an in-house UiPath RPA automation that deploys software robots to automate listing management, fulfillment, and SEO.
Accounting Intern
2022 - 2022
Food Delivery Driver
2019 - 2021
Accurately recorded delivery, payment and route information using the Dasher App. Fostered positive working relationships with customers by responding to questions and concerns, culminating into an 4.92 customer rating. Continued to keep detailed records of sales, payments, and completed or in-progress deliveries.
DoorDash is a food delivery platform that connects customers with local and national businesses.
Raised $2,471,820,000.00 from Durable Capital Partners, Kohlberg Kravis Roberts, T. Rowe Price and Fidelity.
Outside Services
2019 - 2019
Maintained routine communication with members to assess overall satisfaction, resolve complaints and ensure an exceptional experience. Developed strong relationships with coworkers and managers. Forged and nurtured impactful relationships with customers to cultivate loyalty. Assisted in configuring and executing occasional large-scale tournaments: one involving staff and players from the Houston Texans football team
Outside Services
2018 - 2019
Interacted with members of the club and maintained positive customer service. Addressed each members' needs and wants to recommend solutions to create a great golf experience. Reliable and responsible employee with impeccable time management