Earl Acacio
System Engineer with Project management skills
Greater Seattle Area
Overview
Work Experience
System Engineer II
2024 - Current
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
Raised $8,108,000,000.00 from DBS Bank and Mizuho Bank.
System And Network Engineer
2023 - 2024
Provided IT Support for Kuiper project
Senior Premier Support Engineer
2020 - 2023
Outreach is a sales engagement platform that uses AI for predictive analytics as it relates to sales.
Raised $489,018,000.00 from Investlink Holdings, Investlink Holdings and Raison Wealth.
Support Engineer
2014 - 2020
Microsoft Advertising provides digital advertising solutions.
Infrastructure Analyst
2013 - 2014
Infrastructure Analyst
2013 - 2014
Solutions Engineer
2011 - 2012
Solutions Engineer working with Microsoft System Center suite • Configured System Center Configuration Manager 2007 and implemented Operating System Deployment (OSD) process into an environment of over 700 endpoints. • Assisted in implementing System Center Configuration Manager OSD to a cancer research center with multiple images, customizations and specialty applications, distributing images to over 1300 endpoints. • Introduced the OSD process into a government organization; successfully and efficiently upgraded over 700 endpoints from Windows XP to Windows 7 • Implemented Service Manager infrastructure at several customer sites; utilizing organizational skills, project management skills as well as technical knowledge to implement solutions • Upgraded Active Directory domains on over 20 domains from Server 2003 functional level to 2008R2 over a satellite link for a cruiseline • Current on the latest software as it related to the Microsoft System Center suite to ensure smooth transitions for our clientele
Project Coordinator - XBOX Live
2010 - 2010
Project coordinator for Golden Path testing conducted for Project Natal (Kinect) • Responsible for conducting research that shows beginning to end experience for customers interested in purchasing Kinect. This was done utilizing members from multiple teams including Xbox marketing research, Xbox platform design, and Microsoft Gaming Studios. • Ensure bi-weekly releases of technology were installed on development Xboxes for each test so customer will experience the most recent build. • Helped compile data for a video scorecard to capture customer’s reactions and opinions on asset changes from week to week. This video scorecard was created such that all teams involved were able to consume the data and share with their teams to change the assets for the next research test. The results of this testing had a direct influence on the Kinect, and the software associated with it.
Microsoft Advertising provides digital advertising solutions.
Solutions Architect
2007 - 2009
Central point of contact for technology recovery testing for all Commercial business applications. • Re-vamped the Disaster Recovery program from previous year, with the goal to increase redundancy & decrease data loss. • Responsible for gathering all resources needed to conduct full scale disaster recovery efforts. • Collaborated with database, network and other engineering teams to coordinate DR tests for these applications Technology Owner for several Commercial business applications. • Responsible for 24x7application support for infrastructure for 3 different Commercial applications. • This includes tech support as well as improving the infrastructure by provisioning solutions for potential future application growth. • Worked with upper management to upgrade or decommission over 200 servers within the Commercial infrastructure, resulting in over $20,000 cost savings year after year. • Created and managed technical roadmaps for all Commercial applications.
Senior Business Systems Analyst, Office of the CTO
2006 - 2007
• Senior administrator of QuickView, which was the repository for line of business applications within WaMu. • Ensured that all infrastructure components of the QuickView are up and running effectively, including production servers, application servers, database, test environments, and disaster recovery. • Responsible for ensuring enhancement releases went smoothly. Within this role, I ensured our GDS resources were meeting their SLAs, and performing to expectations based on their skill set. • Migrated QuickView from physical servers to a virtual environment (converted to SQL 2000). • Led successful effort to categorize applications within QuickView • Collaborated with GDS resources to implement data findings into QuickView • First to successfully implement Service Level Agreement program for critical applications w/in the bank.
Morgan Health is the healthcare investment arm of JPMorgan Chase.