Jaganathan Jeyapaul (jj)
Technologies and Chief AI Architect at Zelar
Saratoga, California
Overview
Work Experience
Founder & Chief AI Architect | Fractional Consulting | Architectures & Solutions
2024 - Current
Problem: Organizations are struggling to achieve ROI on their AI and cloud investments. While many have successfully transitioned to Cloud Native operations, the AI Native journey is significantly more complex. Most teams lack the architecture, design experience, and operational maturity required to scale AI. Choosing the right operating model, whether Private AI, Cloud GPU, or GPUaaS, is difficult. Failure to do so results in inefficiencies, inflated costs, and stalled innovation. Solution: At MatrixCloud, we are building ClarityStack. It is an AI powered platform and services, designed to optimize performance and cost across hybrid infrastructure spanning CPU, GPU, and TPU environments. ClarityStack applies modern observability, powered by AI, to unify telemetry, automate operations, and accelerate the journey to an AI native operating model tailored to their business and technical context. Key capabilities include: • Multi Cloud and GPU Control Plane • Domain Specific LLM Powered Anomaly Detection • Autonomous SRE and AIOps • Legacy Data Center software retrofitting for AI nativity Learn more at www.matrixcloud.io
Head of SRE & Customer Support (Identity & Governance cloud)
2022 - 2024
Led global Cloud Services Operations / Engineering, SRE, and Support to deliver enterprise-grade performance, resiliency, and customer success for Saviynt’s flagship Identity Governance (IGA) platform. Drove 2x customer growth and increased CSAT from 40% to 80%+ through platform automation and operational transformation. - Scaled and operated the world’s largest enterprise identity cloud — managing 50M+ identities and 500+ integration endpoint types per customer, with 99.999% uptime across multi-region deployments - Built and optimized an SRE-led multi-cloud platform (Kubernetes, observability, real-time orchestration), elevating resiliency, performance, and QoS at scale - Automated incident response, implemented deep observability, and streamlined support operations to deliver measurable CSAT improvements - Enabled regulatory expansion through successful readiness for FedRAMP Medium, IL5, and SOC2 compliance
Saviynt is an identity management company that provides cloud-first identity governance and access management solutions for businesses.
Raised $375,000,000.00 from PNC Bank and HPS Investment Partners.
Chief Technology Officer (CTO) - Hyperconverged Kubernetes Infrastructure
2021 - 2022
Recruited to transform this Series A startup from a hardware-focused model to a Kubernetes-native software subscription business. Defined the architecture vision, strategy, and roadmap to deliver 1M+ IOPS per Kubernetes node in public cloud environments — surpassing AWS EKS and Red Hat Rancher by 250% for high-performance, stateful workloads in multi-cloud and hybrid settings.
Diamanti is the technology leader in bare-metal container infrastructure, purpose-built for modern cloud and open-source environments.
Raised $78,000,000.00 from Northgate Capital, Goldman Sachs, CRV, Cliffs, GSR Ventures, ClearSky and Threshold.
VP of Fusion SaaS Cloud (DevSecOps, SRE, Hybrid Cloud)
2017 - 2021
Recruited by the Office of the President to lead the cultural and technical transformation of Oracle’s SaaS engineering and operations — modernizing how 12 core enterprise products were built, delivered, and operated in the cloud. - Led a global team of 300+ across engineering, SRE, and DevSecOps to operate Oracle’s SaaS LCM platform serving 20K+ enterprises and most of the Fortune 500 - Scaled SaaS delivery for Fusion apps (IAM, ERP, CRM, HR, etc.) — achieving 100x platform scale, 10x performance, and 200% QoS improvement in under 18 months - Established cloud-native operations with 99.999% uptime, multi-region resilience, automated backup/recovery, and hardened RTO/RPO - Created internal developer platforms and release automation (PZaaS) to align Product, Engineering, and IT — accelerating release cycles and unifying delivery teams
Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
VP of Datacenter Engineering & B2B Architecture
2009 - 2017
Recruited as a founding Product & IT executive and advanced to VP, shaping the strategy, architecture, and roadmap for Equinix’s B2B platforms, integration frameworks, developer ecosystems, and hybrid cloud solutions. Nextgen Product Engineering: - Built and operated 99.999% uptime operational data stores, enterprise data lakes, and petabyte/hour telemetry pipelines across 200+ data centers - Rolled out next-gen B2B portals, APIs, and network exchanges — monetizing interconnection and handling 90% of Silicon Valley’s internet traffic - Created a self-service developer platform (developer.equinix.com) to enable customer-built integrations, reducing maintenance overhead and accelerating ecosystem growth Enterprise IT Engineering: Revamped global IT engineering practices and launched a development center in Singapore — fully operational in year one and responsible for 80% of global delivery. Hybrid Product & IT Engineering: Led the Equinix Customer ONE (ECO) program to unify digital product and IT systems, integrating: - B2B portals - Oracle Fusion (ERP, Finance) - Siebel (CRM) - 10+ SaaS platforms (Salesforce, Vertex, Siebel OnDemand) - 50+ custom apps - Tibco middleware, APIGEE, and 1,000+ APIs and services
Equinix is an internet company that provides data center services for companies, businesses, and organizations.
Raised $3,396,996,755.00 from Crosslink Capital.
Technical Advisor
2014 - 2015
Senior Manager - Enterprise & B2C Security Products & Platforms
2003 - 2009
- Products & Platforms for B2C digital security, PKI, Cryptography and Web services integrations. - IT Engineering
VeriSign Authentication Services provides network infrastructure, security and telecommunications services for companies and individuals.