Jose Manuel Cano
COO & DataSquad Leader at AutoScraping | Information Systems Engineer
Argentina
Overview
Work Experience
Chief Operating Officer & DataSquad Leader
2023 - Current
I lead the operations of the DataSquad unit at AUTOScraping, focusing on building specialized data teams and driving continuous process improvement. With a strong emphasis on efficiency and strengthening client relationships, I optimize every area to achieve outstanding results. Skills: Team leadership, client and HR management, OKR/KPI definition, process improvement, ERP Odoo, MS Office 365, Scrum, Slack, Jira, Trello, automation, and reporting. Achievements: It enhanced organizational and recruitment processes. We have automated and customized reports for clients. Optimized strategic planning and the DataSquad unit.
Chief Operating Officer
2022 - 2023
I manage company operations, leading the recruitment, IT, and Staff Augmentation teams. I focus on efficiency and results. Skills: MS Office, MS Teams, Planner, SharePoint, OneDrive, Power BI, Scrum, Trello, E-commerce, Odoo ERP, CRM, KPI definition and tracking. Achievements: Enhanced IT recruitment process by 50% through internal training. Increased revenue by 45% under the Staff Augmentation model. It reduced meeting times with teams by 55% through the implementation of dashboards. Improved project budget delivery speed by 30% through a new template structure.
Chief Information Officer
2020 - 2022
I oversee the company’s systems, leading the IT team and software factory. My focus is on resource optimization and operational efficiency. Skills: HTML, CSS, JavaScript, PHP, E-commerce, Scrum, MS Office, MS Teams, Planner, SharePoint, OneDrive, Power BI, Trello, Odoo ERP, CRM, KPI definition and tracking. Achievements: It reduced software licensing costs by 65% through new vendor partnerships. Implementing the Scrum methodology decreased IT team meeting times by 75%. It increased IT team autonomy by 40%. It has reduced customer response times by 45% by creating new communication channels.
Support IT
2018 - 2020
Responsible for managing IT projects, including implementing biometric access control systems and developing a wiki to centralize information. I provide systems and infrastructure support, ensuring a streamlined and secure workflow across the company. Skills: HTML, CSS, JavaScript, PHP, MS Teams, Planner, SharePoint, OneDrive, Power BI, MS Office, IBM Maximo, Trello, Zabbix, Active Directory, TCP/IP, Cisco, C#.Net, SQL Server, MySQL, Windows OS, AS400, PrintServer, Citrix, ZK, ticket management, TeamViewer, Ladder TIA Portal, ITIL. Achievements: It led the analysis, architecture, development, and implementation of a biometric access control system at the production plant in Argentina, enabling the HR department to centralize 100% of its operations securely. Developed and implemented a wiki to centralize IT department information, improving response speed for internal clients. We have implemented software for early detection of peripheral failures, reducing the risk of information loss by 45%. She organized the IT supply depot by 90% through best storage practices.
Analyst IT
2019 - 2019
Responsible for gathering requirements and providing IT support for systems and infrastructure. Skills: GCP, Trello, Gmail, Active Directory, TCP/IP, MikroTik, WordPress, MySQL, Windows OS, PrintServer, ERP Sage, Bitrix24, ticket management, TeamViewer, AnyDesk, UML, ITIL. Achievements: She led developing and implementing a wiki to centralize information for the IT department. They reduced incident resolution times by 30% through effective problem segmentation. She organized the IT supply depot by 85% by applying best storage practices. It decreased access and printer driver incidents by 80% by implementing a PrintServer.
Head Of IT
2018 - 2018
Responsible for the systems area, technical support, and the call center. Skills: GeneXus V.15, MS Office, TeamViewer, VNC, OpenVPN, Proxmox, VMware, VirtualBox, Hikvision, Linux, ticket management. Achievements: They have reduced incident resolution times by 70% by implementing a ticket management system. She organized the IT supply depot by applying best storage practices. It decreased access and printer driver incidents by 90% by implementing a PrintServer. We achieved a 35% reduction in licensing costs for software tools by sourcing new providers and implementing open-source software.
Software Developer
2017 - 2018
Responsible for developing new functionalities for the credit software, including mass messaging modules for collections and configuring development environments and VPN. Skills: C#.Net, SQL Server, IIS, Windows Server, OpenVPN, GeneXus V.15, Trello. Achievements: Increased revenue by 25% by integrating mass and individual communication via WhatsApp in the collections module, facilitating contact with clients in arrears. Achieved a 100% reduction in VPN licensing costs by utilizing open-source software.
Help Desk Support
2016 - 2017
The university awarded her a scholarship to provide services in the IT department. Skills: SQL Server, Linux Server, TCP/IP, Windows environment installation, ticket management, MikroTik, Ubiquiti AP, VNC. Achievements: Implementing remote support software has reduced incident resolution times by 30%. We have implemented software to detect failures in various access points, decreasing the risk of internet connectivity loss by 50%.
Help Desk Support Specialist
2014 - 2015
Develop updates for the human resources system, document processes, and train staff. Skills: Java, PostgreSQL, Linux Server, TCP/IP, Windows environment installation, VNC. Achievements: Updated and developed new features for 70% of the human resources software, successfully digitizing a significant portion of the physical records of the police department. Documented processes and trained police personnel to efficiently use the updated system.
Help Desk Support
2011 - 2013
Responsible for the maintenance of equipment and infrastructure. Skills: Electrical maintenance, UPS, installation of Windows operating systems, TCP/IP, Cisco, structured cabling, Hikvision and Dahua security cameras, configuration of alarms, and time clocks. Achievements: We have implemented improvements in the lighting system of Vea supermarkets, achieving a 45% reduction in electricity consumption through eco-tube technology. I changed UPS systems, enhancing security in server and computer rooms. It increased the installation speed of operating systems and software by 70% using bootable USB external drives. We have implemented structured cabling to facilitate communication between devices in the IT network. We have installed security cameras to monitor the supermarkets.
Education
Information systems engineering
2010 - 2018
University systems analyst
2010 - 2017
University technician in mechatronics
2019 - 2021