Julian Rojas
Project Manager | Startup | Management | Business Intelligence | Data Operations | Budget | Strategy | Planning | Engagement | Analytical Frameworks | Unit Economics
Bogota, D.C., Capital District
Overview
Work Experience
Operations
2021 - 2022
-Increase productivity of the fleet by 15% and the orders by 20% through the implementation of analytical frameworks and dashboards that shows where the fleet was needed. -Decrease fallback orders up to 10% by analyzing data given from the daily operations that shows us how to assign more orders to the car fleet without losing productivity. -Create a fraud prevention process in order to clean the entire fleet and increase service level by 20%. -Project management of a premium support for the fleet with the goal to improve their productivity in store by reducing the ASA and AHT up to 50%. -Budget management in order to increase the profitability in the business unit. -Improve the supply of the fleet needed by 10% in high gap cities.
Operations
2020 - 2021
-Create dashboards to give companywide visibility of the allies’ coverage management. -Create analytical frameworks to improve the service level based on the distances travelled by the couriers. -Standardize the coverage for all the Rappi's allies. -Decrease up to 30% allies’ coverage in order to improve service level without losing assortment. -Create experiments to find insights based on the allies’ coverage.
Business Manager
2018 - 2020
-Report to the project manager. -Manage yearly budget of 500k USD. -Lead an onsite operation to design fiber optic network. -Create analytical frameworks to measure the performance of the contractors. -Improve the performance of the contractors by 20% with standardized processes in the daily operations. -Decrease fraud cases of the contractors by saving up to 20k USD per month.