KB

Karolina Banna

Building the next generation of banking

Palo Alto, California

Overview 

Work Experience 

  • VP Product, Banking and Risk

    2025 - Current

  • Head of Banking

    2022 - 2025

    Delivering the next generation of products for Americans.

  • GM Retail Banking

    2019 - 2022

  • VP Product

    2018 - 2019

    Pivotus Ventures, including our flagship Engage product, was successfully acquired by Kony in October 2018 As part of the digital banking team, I created market-leading products that help banks and credit unions to deliver seamless experiences for their customers.

  • Chief Product Officer

    2018 - 2018

    Pivotus redefines the relationship between banks and their customers to build key technologies and business models that transform the financial space. I was responsible for product strategy, product development, and providing leadership to the broader function that included UX design and AI/ML research.

  • VP, Product

    2017 - 2018

Pivotus builds products that transform the banking industry.

  • Head of Retail Banking Products

    2015 - 2017

    Metro Bank is Britain’s first new High Street bank in over 100 years. Metro reinvents the rules of retail banking, making every effort to remove all stupid bank rules from our day to day services to offer simpler and more convenient banking. I was responsible for the product development, customer experience and P&L management of the Retail Banking products (current accounts, credit cards and consumer lending) and their associated processes. I also assessed, delivered and managed partnerships across the deposits and lending space, as well as the onboarding operations teams.

  • Senior Product and Pricing Manager

    2013 - 2015

    Lloyds Banking Group is a leading UK based financial services group providing a wide range of banking and financial services, for retail and commercial customers. Lloyds Banking Group is quoted on both the LSE and NYSE and is one of the largest companies within the FTSE 100. I was responsible for the overall product strategy, product development and commercial management of Lloyds Current Accounts, Classic Account, Student, Youth, Islamic and Social banking products for over 30 million customers. Previously responsible for Halifax Personal Loan products and pricing.

  • Senior Payments Technology Manager

    2012 - 2013

  • Retail Strategy Manager

    2010 - 2012

  • Consultant

    2007 - 2010

    Financial Services consulting across Retail Banking and Insurance clients. Received early promotion out of graduate program.

Deloitte Tax is an advisory firm that provides tax preparation and advisory services.

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