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Lauren Magnuson

Chief Operating Officer at nextNYC

Brooklyn, New York

Overview 

Lauren Magnuson is the COO at nextNYC, showcasing expertise in strategic leadership within operations, business development, and events. With a background spanning roles at Tech:NYC, Brooklyn Bridge Ventures, and @hotel, Lauren has excelled in contract negotiation, customer service management, and project management, demonstrating a strong track record in enhancing customer loyalty and retention.

Work Experience 

  • Special Operations

    2025 - Current

  • Chief Operating Officer

    2024 - 2025

    - Scaled a mission-driven tech community brand to 45 high-impact events in the first year with participation from over 260 VC firms. - Drove efforts to raise sponsorships from top-tier partners while also strengthening sponsor relationships to ensure their return for the following year. - Led all aspects of event operations including web/marketing, staffing, communications, budget, on-site execution, and resource allocation - Negotiated high-value partnerships with vendors, creatively reducing operational expenses while improving overall event quality. - Improved processes and enhanced customer experience by analyzing post-event feedback and survey data

  • Operations and Events

    2023 - 2023

  • Operations and Business Development

    2023 - 2023

  • Director Of Operations

    2021 - 2023

    - Led the sourcing and negotiating of strategic acquisitions - Managed culture initiatives including company offsites and team-building events - Owned finance operations including payroll, accounting and vendor contract negotiation - Initiated and led projects to improve efficiency and productivity across departments - Hired and managed staff to assist with special projects - Project-managed strategic initiatives for the business

@hotel is the first Instagram-based OTA transforming travel experiences through social commerce and unrivaled global hotel deals.

Raised $22,150,000.00 from Luc Levesque, David Fischer, Morgan Brown, Robert Mylod Jr., PAR Capital Management and Jeffery H. Boyd.

  • Director Of Operations

    2017 - 2021

    - Managed operational functions of a $38 million seed-stage venture capital firm - Produced large and small scale events with budgets up to $50,000 - Wrote and designed content and marketing materials across email, web, and social - Owned product responsibilities for Feedback.vc, the firm’s proprietary service for founders

  • Business Manager

    2017 - 2018

    - Managed all business aspects of running a professionally touring comedy team including client management, finances, social and email marketing, and internal/external communications - Oversaw a 300% increase in revenue YOY - Produced and managed an off-Broadway run of an improvised musical

  • Producer/Performer

    2012 - 2017

    Harold Night Producer: May 2016 - June 2017 Comedy Lab Producer: May 2015 - May 2016 Harold Night Asst. Director: June 2016 - June 2017 Harold Night castmember: June 2014 - June 2015, June - Dec. 2016 All Access castmember: June 2015 - June 2016 Studio 40: Dec. 2012 - June 2014

ImprovBoston is a nonprofit improvisational theater, Offering improv, sketch, and stand-up comedy and entertained audiences.

  • Web Business Analyst & Scrum Master

    2013 - 2017

    Worked closely with developers, designers, copywriters, and business stakeholders to continually maintain and improve five websites for EF Tours. Managed large projects from start to finish on a cross-functional agile development team. Helped to define, gather and analyze requirements that include inputs from marketing, sales, customer service, design and development. Served as team's business domain expert, and identified opportunities for improvement.

  • Loyalty Program Coordinator

    2012 - 2013

    With a focus on customer experience, managed several aspects of the loyalty and incentive programs for Educational Tours group leaders. Booked and tracked a high volume of flight requests, managed the referral reward program, developed email and marketing content, and served as point person for technical fixes and enhancements.

  • Account Coordinator

    2011 - 2012

    Public relations account support for health and technology clients. Wrote media alerts, speaking submissions, and award entries. Secured client coverage in business and trade media and provided social media content creation. Took a break from May-October 2011

W2 Group, Inc. is a global marketing services company for the 21st century.

Raised $30,000,000.00 from Monitor Clipper Funds.

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