LK
Lena Klassen
Tech Leader | Passionate About People, Innovative Solutions & Business Strategy
United States
Overview
Lena Klassen is a Tech Leader with a strong background in project management, process improvement, and technical support. Currently serving as an IT Systems Analyst at Madrona Venture Group, Lena has demonstrated expertise in team building and strategic planning throughout her career, notably as a Server Manager at Legumex Walker Canada Inc.
Lena Klassen has excelled in roles at Madrona Venture Group, showcasing her skills in project management and technical support, while also demonstrating her leadership abilities as a Server Manager at Legumex Walker Canada Inc.
Work Experience
IT Systems Analyst
2022 - Current
IT Systems Analyst
2016 - 2018
Server Manager
2012 - 2014
- Deployed and administered multiple servers at various sites - Identified, designed, and implemented a data backup and disaster recovery strategy - Designed and implemented videoconferencing platform that decreased management travel time and costs - Supported end users with a wide range of technical issues with Microsoft Office products, printing, VPN connections, peripherals, etc. - Worked closely with employees at all levels in the company including the CEO, CFO, Business Managers, and Administrative Assistants - Remotely supported users in a variety of locations and environments/languages including setting up Outlook and troubleshooting Outlook issues for users in China
Education
Bachelor's degree
2018 - 2021
Associate’s Degree
2014 - 2016
High School
2007 - 2010