NB

Neil B.

Head of Operations and Customer Success at BusRight

Boston, Massachusetts

Overview 

Neil B. is the Head of Operations and Customer Success at BusRight in Boston, Massachusetts. He has a strong track record in leadership and entrepreneurship, with notable roles as Managing Partner at Dorm Room Fund and President of NU Entrepreneurs Club. Neil's career highlights include leading operations and customer success at BusRight and playing a key role in managing partnerships and product success at Dorm Room Fund.

Work Experience 

B

BusRight

  • Head of Operations and Customer Experience

    2021 - 2025

    Modernizing our nation's largest mass transit system: school buses. Powering student transportation operations across 30+ states. Raised 34m+ from funds like Long Journey Ventures, Ubiquity Ventures, Underscore VC, Las Olas VC and incredible angels like Paul English (Kayak), Andrew Sutherland (Quizlet), Niraj Shah (Wayfair), and more. Joined as employee #1 and obsessed over building a world-class, customer-affinity-driven growth engine and seamless ops. Managed 10+ wonderful humans across Ops & CX. Had a ton of fun along the way.

  • Partnerships & Product Success

    2020 - 2021

  • Outreach & Partnerships

    2019 - 2020

DR

Dorm Room Fund

  • Managing Partner

    2021 - 2022

    Invested in student-led startups. Backed by some of the world’s best early-stage investors; co-investing alongside firms like First Round Capital, a16z, Underscore VC and others.

  • Partner

    2020 - 2022

Dorm Room Fund is the strongest community of entrepreneurial students in the nation.

dormroomfund.com
NE

NU Entrepreneurs Club

  • President

    2020 - 2021

    Led Northeastern's largest student-run org. 4 programs, 2,000+ community members, 50+ yearly events, and a team of 23. Interviewed some legendary builders (Andrew Sutherland - Quizlet, Robin Chase - Zipcar, Wayne Chang - Crashlytics, Adam Cheyer - Siri, etc.), investors, and operators (Mike Massaro - Flywire, Nick Leschley - bluebird bio, etc.). Designed our startup incubator curriculum (the Husky Startup Challenge) to bring hundreds of student-led startups to life. Launched a fun rebranding efforts to rejuvenate a 10+ yr old brand + unlock record attendance and engagement. Most importantly, built a strong, thriving (in person and digital) community of thousands of budding entrepreneurs and learned how to be a better operator & leader while doing it.

  • Vice President

    2019 - 2020

M

Melodize

  • Founder

    2019 - 2019

    Building tools to make music education way more affordable and fun. Built some prototypes, won some pitch competitions, and ultimately wound down to join BusRight.

Cabot

  • Intern

    2017 - 2018

    Research & market reports on the lithium-ion battery industry + related spaces. Ran some fun marketing campaigns!

KS

KnowledgePath Solutions Inc.

  • Intern

    2015 - 2015

    Worked w/Marketing to nurture leads, write white papers, and explore new markets for the e-commerce software development firm.

We specialize in developing and optimizing eCommerce applications through the power of Oracle Commerce, helping you boost online revenue

knowledgepath.com

Education 

Articles About Neil

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