Be This Manager Now
Talks about Management, Covid-19 and Coronavirus
Leading one of JPMorgan Chase’s fastest-growing consumer banking portfolios, driving growth, profitability & digital transformation across millions of accounts. Key Accomplishments: ✅ P&L & Consumer Banking Growth General Manager & P&L Owner for a large deposit portfolio, leading business execution, customer expansion & product growth, outperforming Consumer Bank benchmarks. Doubled Secure Banking portfolio while increasing profitability, retention, and NPS—achieving the highest NPS in the bank. Drove Student Checking turnaround → Reversed 4 years of double-digit declines, achieving 5X production growth vs. broader Consumer Bank. Led cross-functional execution across strategy, marketing, risk, finance, tech, digital & analytics, driving sustained, profitable growth. ✅ Product & Digital Leadership Chief Product Owner & GM, Chase First Banking (Youth Banking Product) → Launched & scaled Chase’s flagship youth banking product, leading an agile, cross-functional team across digital, tech, product, risk, marketing & compliance. Led Digital Financial Health Tools → Spearheaded the development & rollout of digital financial tools serving millions of users, driving double-digit YoY enrollment growth. Launched Early Direct Deposit, improving customer liquidity & engagement for millions of clients. ✅ Strategic Impact & Firmwide Leadership Head of Firmwide Financial Health → Guide financial health strategy across JPMorgan Chase business lines, collaborating with regulators, policymakers & senior leaders. Expanded financial inclusion, delivering first-time credit access to 650K+ consumers, improving scores by 30+ points, and increasing fees saved in affordable banking products by 50%.
Commercial Banking serves more than 30,000 clients, including corporations, municipalities, financial institutions and not-for-profit
Led fintech investments at a venture capital fund valued at 10x our cost basis.
Built and led a fintech startup focused on credit access & improvement, helping customers grow credit scores by 40+ points through innovative financial tools. Backed by Y Combinator & JPMorgan Financial Solutions Lab; featured in Forbes, TechCrunch, & American Banker.
Led strategic consulting engagements & global diligence teams for top retail, tech & private equity clients. Retail tech example project: Developed $1 Billion tech transformation strategy for Top 10 US retailer.
Customer Business Development and Multicultural Marketing Rotation.
Noxell Corporation manufactures and markets perfumes, colognes, cosmetic, and toiletry products under CoverGirl brand name.
Talks about Management, Covid-19 and Coronavirus
Talks about Immigration, BlackLivesMatter and Islamophobia
Talks about Management, Organizational Culture and Diversity In Tech