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Ozgur Dogan Ugurlu

Founder of Chatty Courses

San Francisco, California

Overview 

Ozgur Dogan Ugurlu is a seasoned Builder based in San Francisco, California, with a strong background in software engineering and product management. Notable career highlights include serving as Head of Product at Zinc and holding senior roles at Symphony.com and PubNub, showcasing expertise in leading product development and engineering teams.

Work Experience 

  • Founder / Full Stack AI Engineer

    2022 - 2024

    - Built retrieval augmented generation (RAG) systems - both vanilla and with LlamaIndex - for various domains: online courses, franchise manuals, customer support, and standardized testing (LSAT, lab tech exams). - Architected a Docker Swarm bare metal backend with automated deploys and rollbacks. - Developed an adjustable-speed, ChatGPT-like frontend for the AI assistant. - Built an AI powered pseudonymizer that runs locally to follow EU’s privacy laws. - Contributed to LlamaIndex.

  • Interim CTO

    2022 - 2022

    - Reduced outages by 80% by implementing engineering processes and a predictable release cycle. - Coached the team to establish a productive relationship with the CEO.

  • Angel Investor

    2021 - 2022

  • Head of Engineering & Product

    2019 - 2021

    - Hired a new team to expand to new markets. - Increased revenue by 20%.

  • Senior Engineering and Product Manager

    2018 - 2019

    - Led the development of an improved analytics infrastructure for the Electron client. - Introduced a new notifications architecture that played well with accessibility.

Symphony Communication Services Holdings is a messaging platform that offers a range of communication products, and real-time data services.

Raised $511,000,000.00 from MUFG Innovation Partners, Standard Chartered Bank and Mitsubishi UFJ Financial Group.

  • Product Manager

    2017 - 2018

    - Designed an MVP for ChatEngine, founded a team and delivered on time. - Launched ChatEngine and drove over 1000 leads in the first 8 weeks of launch. - Launched Serverless Functions with a hackathon which drove 250+ registrations in hours.

PubNub Data Stream Network is a secure global Data Stream Network that enables mobile and web developers to build and scale real-time apps.

Raised $134,100,000.00 from The Raine Group, HPE Growth, Bosch Ventures, Scale Venture Partners and Sapphire Ventures.

  • Co-founder & CEO

    2015 - 2016

  • Senior Software Engineer

    2012 - 2015

    - Joined as the 6th engineer, built 3 generations of backends (Splunk, MongoDB, HBase/Hadoop) that consumed over 5 billion events per day. - Helped build the team to >350 people.

Optimizely is a digital experience platform for unlocking digital potential, content, commerce, and optimization.

Raised $251,200,000.00 from Bridge Bank.

  • Senior Software Engineer

    2011 - 2012

Replay Solutions creates software to help software developers get their products done on time, with as few bugs as possible.

Raised $15,200,000.00 from Sigma Partners and Pelion Venture Partners.

  • Embedded Software Engineer

    2010 - 2011

Gracenote is an entertainment data and technology provider across Music, Video and Sports.

Raised $36,475,000.00 from Bessemer Venture Partners and Sequoia Capital.

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