Thanh Uyen Tran Nguyen
Vatel Ho Chi Minh - Hotel & Tourism Business School
Ho Chi Minh City
Overview
Work Experience
Dutch Teacher
2022 - Current
Experienced Dutch instructor for all levels (beginner to advanced) Online & in-person lessons tailored to individual needs Focus on conversational fluency, grammar, and cultural insights Engaging and interactive teaching methods Flexible scheduling for individuals & groups
Guest Service Agent
2024 - 2024
Welcoming guests with warm hospitality & exceptional service Handling check-ins, check-outs, and reservations efficiently Providing personalized assistance to ensure a seamless guest experience Managing calls, inquiries, and guest requests with professionalism
Housekeeping Attendant
2024 - 2024
- Managing room status on PMS - DND room follow-up procedure - Out-of-service room follow up procedure - Loss and damages follow-up procedure
Front Desk Attendant
2024 - 2024
Follow Standard Operating Procedure (SOP): o Handling guest request o Visitors/ Outside guests o Checking-in Use HMS system Update guest profile
Teaching Assistant
2022 - 2024
Supporting English language learners in a dynamic classroom environment Assisting teachers with lesson delivery, student engagement & classroom management Providing one-on-one support to enhance student learning Helping create an inclusive and interactive learning experience
Food And Beverage Intern
2023 - 2023
Welcome guests and create a positive first impression and fostering a welcoming atmosphere Demonstrate excellent communication skills by conveying menu options, specials, and promotions to guests Take accurate food and beverage orders, ensuring attention to detail and accommodating any special requests or dietary preferences. Handle guest inquiries, complaints, and feedback promptly and professionally, striving to resolve issues to the satisfaction of the guest
English Teacher
2023 - 2023
Teach English online 1-1 or group 2-6 sytudents Write report and comments Follow available teaching material
Food Server
2018 - 2022
Controlling, and planning online and offline orders. Cooking and preparing food
Accountant
2019 - 2019
Processing of certificates, sheets and with purchase and sales invoices. Check & book purchasing invoices Assisting with financial reports, bookkeeping, and data entry Supporting tax preparation, audits, and compliance tasks Analyzing financial data to support accurate decision-making