TT

Tylar Tannenbaum (dykman)

Building connection in a seemingly disconnected world | Customer Success & Change Management Strategist | X-Slack, X-Slalom, X-EY

United States

Overview 

Tylar Tannenbaum is a seasoned Customer Success & Change Management Strategist with experience at top companies like Airtable, Slack, and EY. Highlights of their career include serving as a Senior Customer Success Manager at Slack and a Director of Strategic Programs at LogicMonitor, showcasing a strong track record in building connections and driving success in a seemingly disconnected world.

Work Experience 

  • Change Management Strategist

    2024 - Current

    Designed and operationalized Airtable’s Change Management function, launching a scalable playbook system and sizing framework to support implementations from small teams to enterprise-scale deployments. Led end-to-end change strategy across complex programs, partnering with internal teams to drive stakeholder alignment, behavioral adoption, and long-term user engagement. Integrated Change Management into the company’s go-to-market and delivery model, enabling tighter alignment between Sales, Services, and Customer Success to accelerate adoption and value realization. Developed and delivered internal enablement pathways, including toolkits, training programs, and self-serve resources adopted across implementation and field teams. Positioned Change Management as a strategic capability within the Services org, shaping how change is scoped, delivered, and measured across the customer lifecycle.

Airtable is a cloud-based software company that offers an online platform for creating and sharing relational databases.

Raised $1,352,600,000.00 from Salesforce Ventures, Silver Lake, D1 Capital Partners, Franklin Templeton, T. Rowe Price, Friends & Family Capital, XN, Caffeinated Capital, Benchmark and ICONIQ Growth.

  • Managing Director

    2023

    With over a decade in the world of transformation and change management, we are building the future of change implementation. Whether it's digital transformation, tech implementation, or process optimization, we work with you to create custom solutions that create lasting change activation. Contact us today to start your journey towards success. www.tydyconsultingllc.com

  • Customer Success

    2022 - 2023

    mmhmm is an all-in-one platform for making, watching, and talking on videos. We’re on a mission to make video an everyday tool that’s accessible to everyone to communicate in the modern workplace. We believe that making a video should feel as effortless as sending a text message, as quick as a chat, and as human as a coffee break. Founded in May 2020, mmhmm is a fully distributed, global company that builds products and services to make the Out-of-Office (OOO) work lifestyle possible. mmhmm is an All Turtles company. All Turtles is a globally distributed product studio that solves meaningful problems.

  • Mentor

    2022 - 2023

    Serving as a mentor in the First Round ecosystem. Helping people carve their path is a passion of mine!

First Round Angel Track is a community of operators and founders looking to develop their skills and identities as early-stage investors.

  • Director of Strategic Programs

    2021 - 2022

    Serving as Chief of Staff to the CEO of LogicMonitor & executing strategic programs on behalf of the executive team. Programs were tied to international expansion, organizational design, digital transformation, and operational harmonization. Formed and executed our V2M2 (adopted from V2MOM) process. Managed creation, implementation, and management of the organization's V2M2s to foster alignment from top to bottom. As a result of programs executed, LM scaled from 700 to 1000+ employees and $100M to $150M+ in ARR within my first year.

LogicMonitor is a hybrid observability platform that provides IT observability and monitoring for cloud-based IT infrastructures.

Raised $942,949,998.00 from Golub Capital and PSG Equity.

  • Senior Customer Success Manager

    2020 - 2021

  • Customer Success Manager

    2018 - 2020

    I work with some of Slack's largest enterprise customers to help them derive value out of Slack. My role is focused on building strong relationships at the senior most levels within the organizations I partner with. I have relentless focus on driving value by tying use cases in Slack to business goals and outcomes. And I love what I do every single day!

Slack is a cloud-based communication and collaboration platform for teams.

Raised $1,391,100,000.00 from Light Street Capital, Meyer Ventures and Employee Stock Option Fund.

  • Organizational Effectiveness Consultant

    2016 - 2018

    As a consultant in the Organizational Effectiveness practice, I focus on large scale transformations tied to the digital world. Often my projects are focused on the impact or implementation of a new system or technology. Past Projects include: -Workforce Transition Training created and delivered to HR Business Partners & Managers to support the organization through a reduction in force -Designing & establishing a Digital Organization for a big box retailer -Implementing Salesforce & Workday (leading the change effort from stakeholder identification through to change impact analysis on to communications, training and post-go live support)

Slalom Consulting is a business and technology consulting firm that designs and builds strategies and systems to help its clients

Raised $1,690,036.00.

  • Senior Consultant

    2014 - 2016

    As a senior within the People Advisory Services Performance Pillar, I focus on the people and process side of organizational changes centering around new technology implementation. My particular area of focus and fastball centers around new ways of implementing/activating technology that wins over the hearts and minds of the employees to produce sustained, lasting change and better ways of working. Key projects have included: Digital Workplace Strategy, Behavior Led Transformation, Future of Work, Guest-Centricity Transformation at large Media & Entertainment clients Sectors: Media & Entertainment, Techonology

Ernst & Young is a provider of assurance, tax, transaction and advisory services.

  • Senior Associate of Learning & Development

    2013 - 2014

    Working closely with the Director of Learning & Development, I oversee the creation and facilitation of new professional development content for junior and mid-level staff across all Aegis network brands. I focus on creating highly interactive and highly informative courses for a primarily Generation Y audience. Subject matter expertise includes: Presentation Skills Improvisation for Business Storytelling Leadership Skill Development Feedback & Coaching Project Management Communication Skills In addition to playing the role of instructional designer, I also project manage all of our initiatives to ensure we are constantly delivering excellent and seamless classes to our people. Oversaw and project managed the implementation of our high-potential program (7 full days of training).

Dentsu is a Japanese international advertising and public relations company that provides a wide range of services in the global business.

Articles About Tylar

Relevant Websites