FAQ & Support

FAQ & Support

FAQ & Support

What is The Network?

The Network's goal is to connect people who should meet in this lifetime. We match and recommend members through our app, and help them coordinate a time to chat via email or text.

Login Issues

If you have trouble logging in, please contact our support email: jarvis@thenetwork.com and we'll get back promptly.

Trouble changing / updating password?

If the update / forgot password flow doesn't work in portal.thenetwork.com/login, please contact our support email If you have trouble logging in, please contact our support email: jarvis@thenetwork.com and we'll get back promptly.

Trouble changing / updating email?

Please contact our support email if you have trouble: jarvis@thenetwork.com and we'll get back promptly.

Other issues or bugs?

Email andres@thenetwork.com with any bugs, issues, or suggestions. We're constantly looking to improve the experience, so any comments are welcome.

Any additional feedback?

Anything else? Reach out to: Andres@thenetwork.com

The Network (thenetwork.com)